Important shipping info!
The Finnish postal workers were on strike for most of November. Although the strike is now over, orders sent out during late November and December will still be affected due to backlogs in addition to the regular holiday rush. Orders placed with the standard shipping option will not make it in time for the holidays.
To guarantee your order's arrival before the holidays please use the DHL Express shipping option. Use the discount code TRACKEDFREE to get a free tracked shipping for your order over $130!
Read this before making a purchase!
When buying from Heikala Shop there are two different shipping options to choose from: DHL and standard Economy mail via the Finnish national postal service Posti.
DHL is a quick and reliable way to get your package. All of my packages sent via DHL will include tracking, and shipping times should be around 3-7 business days worldwide.
Please note that DHL does not deliver to PO boxes. DHL is not available to all countries and addresses, and as for all non-EU shipments, additional fees for customs clearance may apply. DHL is not available for domestic (Finnish) orders.
The Standard Economy Mail provided by Posti is a cheap, slow way to get your order. These shipments will have no tracking numbers or other trackable identification of any kind, so they cannot be tracked. The estimated delivery times for these packages vary based on destination, with domestic (Finnish) orders taking 1-3 business days to arrive, European orders 7-16 business days, and orders to the rest of the world taking anything between 2 to 12 weeks. Please allow at least 30 business days before inquiring after a lost package.
All items are shipped from Oulu, Finland. Orders are processed as soon as possible, but please note that during the busiest periods (e.g. around the holiday season) it may take up to 10 days for me to get to your order. Thank you for your patience and understanding!
Shipping cost is calculated at checkout based on the size and weight of your order, so the best way to find out the shipping cost for a specific item is to add it to your cart and proceed to checkout.